Is it too soon for me to start freaking out? NOW WITH A REPLY via PAYPAL

[RzeznikK]

Ok heres the story. I BIN a MOC Face Off Wolverine and Sabretooth off ebay and paid for it on July 4th.

Heres the link:
http://cgi.ebay.com/ws/eBayISAPI.dll?ViewItem&rd=1&item=160257023618&ssPageName=STRK:MEWN:IT&ih=006


It says plain as day that Tracking number is given 48 hours AFTER auction end. Granted it was 4th of July Weekend. So I gave more time because of that. I email her/him middle of last week and asked for the status of my item. No reply until this past weekend saying that I should have gotten a posting on ebay with my Tracking number....???What? Where? I dont see any such thing. So I waited till mail went today to see maybe It would be in the mail. Nope. So I emailed her/him again saying its been 10 days and I have yet to get a Tracking Number and that I would like a reply with tracking number by the end of the day.

So am I being a lil too pushy? All I want is the damn tracking number...

:confused::(

[McCheif]

NO, your doing what you should be doing at this point. If the auction states that you will get a tracking number within 48hrs, then you shouldn't be looking for it 10 days later, you should have your item by now. I would go through Paypal and file a complaint, that should get their attention.

Oh, yeah, and EBAY STINKS!!!!! We need a new auction system to compete with eBay, one that doesn't take the power away from the seller or screw the buyer.

[WeaponXIII]

You def have the right to be worried. I wouldn't go ape***t yet, but you have to watch out for number 1, so I'd definitely be e-mailing until i get some info.

[RzeznikK]

Thanks. I think Ill wait through the week then file a complaint with Paypal. Hopefully they follow through with a tracking number. I hate it when this kind of crap happens. Getting me to think Ill be sticking with 100% feedback people from now on.

[F0RSAK3N]

Thanks. I think Ill wait through the week then file a complaint with Paypal.

Sounds like a good plan to me.

[RzeznikK]

still no email back...=/

This bugs me.

[vangeta]

Nah, I'd be paranoid by now. Push...hard...real hard.

OT: We gots whyseriousfad avatar fad. Awesome!

[Holeman]

I would be a little worried, but then again maybe he shipped it cheap, either way since you're apparently free to do so now, leave negative feedback after another week and file a claim with PayPal.

[mmevile]

July 4th (date of payment) - July 14th (today's date) = 10 days. C'mon guys, common sense will tell you that's not enough time. :rolleyes:
EBay is an auction site, not necessarily an online store. If you want exact times of delivery, you're better served buying from an online store or a physical store......not everyone in society sits on their cpu all day waiting for someone to buy their stuff -nor- do most people sceme up ways to screw people over in the 'Bay. Not promoting the delay & I personally wouldn't do it on my auctions........but still give it some time. ;)

Just my $.02

[RzeznikK]

July 4th (date of payment) - July 14th (today's date) = 10 days. C'mon guys, common sense will tell you that's not enough time. :rolleyes:
EBay is an auction site, not necessarily an online store. If you want exact times of delivery, you're better served buying from an online store or a physical store......not everyone in society sits on their cpu all day waiting for someone to buy their stuff -nor- do most people sceme up ways to screw people over in the 'Bay. Not promoting the delay & I personally wouldn't do it on my auctions........but still give it some time. ;)

Just my $.02


I do understand that there may be more time for the item to arrive, but that doesnt excuse why they havent sent the tracking number. Especially since its listed that it will be given 48 hours after auction end. I gave it the holiday, the weekend and 3 days after before I sent asking where it was. Come weds it will be a week if they dont give the tracking number.

[mmevile]

I do understand that there may be more time for the item to arrive, but that doesnt excuse why they havent sent the tracking number. Especially since its listed that it will be given 48 hours after auction end. I gave it the holiday, the weekend and 3 days after before I sent asking where it was. Come weds it will be a week if they dont give the tracking number.You're right about that. But there's a chance that the seller doesn't even follow their "own rules" & just ship out your package w/o emailing you a tracking number. Either way both eBay & PayPal gives you up to 30 days to file a non-received item.....I say use that as your guideline. ;)

[pittcowboysfan]

If they wouldn't have put the 48 hrs tracking number on there I wouldn't be that worried, but they did. So I'd be a little worried, but also things happen and it is up to you to wait. Better to wait a little and maybe get some sort of explanation then to assume the worse of the person. Good luck and hope you get your figs soon.!

[RzeznikK]

Ok so last night I bit the bullet and filed a claim with the paypal resolution center. Here was her response as of today:

From Seller - jennifer villagomez

7/15/2008 11:39 PDT

Hi I always returned your emails using my Blackberry. Have you checked your spam mail? sometimes it gets filtered, anyway. I have been trying to find out what happened to your item but the post office is not much help. I know this is not your fault so i have just re-sent you another item of the same kind. Since i have multiple of the same item. I will just claim the other package with the Post office. Your item left today and tracking# should be posted on Ebay by tomight. Thank you again and i hope you enjoy your figures.


So here is my response to that:

Ebay does not post tracking numbers. Where are you getting this from? I have checked my junk mail. The first and ONLY email youve sent me I recieved in my inbox, I dont see why any of your other emails would have been junked. I want you, yes YOU to give me the tracking number yourself. No more excuses PLEASE!



If she had the damned tracking number wouldnt she just be smart enough to post the damned thing? Wth??

[Zildjian]

Ok so last night I bit the bullet and filed a claim with the paypal resolution center. Here was her response as of today:




So here is my response to that:





If she had the damned tracking number wouldnt she just be smart enough to post the damned thing? Wth??

Ebay does post the delivery confirmation numbers.... look under the link "VIEW ORDER STATUS" and if they used paypal to pay for shipping that is where the DC# will be listed.

[Addicted 2 Collecting]

maybe she meant the tracking number sent to your paypal address you paid with.

Ok so last night I bit the bullet and filed a claim with the paypal resolution center. Here was her response as of today:




So here is my response to that:





If she had the damned tracking number wouldnt she just be smart enough to post the damned thing? Wth??

[RzeznikK]

Ebay does post the delivery confirmation numbers.... look under the link "VIEW ORDER STATUS" and if they used paypal to pay for shipping that is where the DC# will be listed.


Looked there. No DC number. Ive looked everywhere for it. My email, Paypal. Ebay. Theres no tracking number.

[RzeznikK]

maybe she meant the tracking number sent to your paypal address you paid with.

My paypal addy is the same and only email I have.

[Knockworstface]

At least you know the seller's name. You can always track her down and kill her.;):D

[RzeznikK]

Date Type To/From Name/Email Status Details Action Gross Fee Net Amount

See the "action" section it should have a link to "check shipment" theres nothing there. If she shipped through paypal then it should have that correct?

Im really starting to think shes jerking me around. And I dont like it. And ok, lets just say shes telling the truth, she would have a copy of that tracking number correct? So just email me the tracking number then and be done with it? Wouldnt that make most sense?

[dropshipbob]

I would think that if she indeed does have a tracking number, she would have posted that in her reply to the PP claim.

[magman3]

After 10 days of no tracking number you get worried and file a paypal claim? Whats your ebay ID so that I can put you on my block list? I mean come on, the 4th was a Friday. The earliest he/she could have sent it was the following Monday. It doesn't matter what they put in their listings, the seller has 30 days to get the product to your door. If the seller used paypal shipping to ship the package then you should have gotten an email to your paypal email address. Its at the seller's discretion to provide tracking and is not required.

[NightCreeper]

Her feedback of 91.7% and people not getting their items from her would have been an automatic "do not bid on any of her items" for me.

[SerpentSatellite]

I agree that I don't like their feedback rating... but again, they seem to have had so few transactions.

I also agree that 10 days over a holiday weekend isn't always enough time. I bought quite a few things over that time period, and none of them have arrived. People with BINs don't always take into consideration that things may sell on really inconvienient days!
If I were them, I would never have put that tracking number thing in there - as a normal full time working individual, I can't always drop everything and run to the post office when someone decides to pay me at 3pm on a Friday and then ***** that their item isn't there on Tues (happens all the time...)
Since they did, they should understand that you want that #.

If they truly are emailing from a Blackberry, maybe they don't have easy access to the #?
Just a thought...

In my experience, though mostly regarding payments I never got, when someone says they just shipped off another one without arguement, that usually means for me that they never sent the first one.

The one thing I do with with eBay is that everyone took a moment to realize that shipping has gone way up lately... if you're paying $5 to ship a 5lb item to Hawaii, use common sense and think that maybe it was shipped Parcel Post with no tracking number... and if that's not acceptable to you, offer to pay more to your seller!! eBay does not make it easy to properly list shipping and methods to ALL locations - even using their shipping calculator I have lost money on shipping, particularly to Hawaii and Alaska, and even to places like Puerto Rico.

[marvellegendsaddict]

PAYPAL CLAIM...DO IT

[SerpentSatellite]

Can you even file a PayPal claim after this short of time?

[Kabong30]

After 10 days of no tracking number you get worried and file a paypal claim? Whats your ebay ID so that I can put you on my block list? I mean come on, the 4th was a Friday. The earliest he/she could have sent it was the following Monday. It doesn't matter what they put in their listings, the seller has 30 days to get the product to your door. If the seller used paypal shipping to ship the package then you should have gotten an email to your paypal email address. Its at the seller's discretion to provide tracking and is not required.

10 days and no contact? Absolutely, paypal claim. You may know the letter of the law, but she certainly violated the spirit. And then the "I emailed you from my BlackBerry, maybe it's in your spam" Yeah, right. BTW, What's your eBay ID so I know not to buy from you if I don't want to wait a month? As a seller you have a responsibility to serve your customers and jerking people around and not communicating is wrong.

[magman3]

10 days and no contact? Absolutely, paypal claim. You may know the letter of the law, but she certainly violated the spirit. And then the "I emailed you from my BlackBerry, maybe it's in your spam" Yeah, right. BTW, What's your eBay ID so I know not to buy from you if I don't want to wait a month? As a seller you have a responsibility to serve your customers and jerking people around and not communicating is wrong.

1st off he had contact within the 10 days. He/she said that the tracking number was sent via their email. Second, I don't wait a month to send, usually no more than 3-5 days depending on my load at the time. Based on eBay policy you have 30 days. If this would have been escalated through eBay then it would have been tough sh^t until the 30 days is up. Communicating is the seller's responsibility, but its not their responsibility to have a tracking number readily available for their customer. 5 business days is also not ample wait time to receive your product. If you need something sooner buy it at a store.

BTW, shoot me a PM and I'll give you my eBay ID because you are one of those that jump the gun as well looks like when they don't get their toy after 2 or 3 days.:rolleyes:

[McCheif]

1st off he had contact within the 10 days. He/she said that the tracking number was sent via their email. Second, I don't wait a month to send, usually no more than 3-5 days depending on my load at the time. Based on eBay policy you have 30 days. If this would have been escalated through eBay then it would have been tough sh^t until the 30 days is up. Communicating is the seller's responsibility, but its not their responsibility to have a tracking number readily available for their customer. 5 business days is also not ample wait time to receive your product. If you need something sooner buy it at a store.

BTW, shoot me a PM and I'll give you my eBay ID because you are one of those that jump the gun as well looks like when they don't get their toy after 2 or 3 days.:rolleyes:

I don't know what your situation is but, IF you sell on eBay and IF you list that a tracking number will be provided within 48 hrs, THEN a seller should start wondering and questioning what is going on 10 days after the end of sale. Even with a holiday and weekend, that is still 6 days they have had to provide the tracking number. If they mailed it parcel post (no track #) then all they have to do is fess up and say, "don't have a track number but you should recieve the item soon". eBay "policy" may be 30 days to send the item, but we all know that is a bogus amount of time.

[RzeznikK]

See you misread my original post. Im not complaining I havent recieved my item. Although I should have it already considering I bought another item that shipped from CA on the 7th and recieved it today...BUT thats besides the point. Im freaking out because she hasnt provided me with the tracking number, which if you would have read the auction STATES I get the tracking number 48hours after the I paid for the item. Well I gave her the holiday, the weekend AND the 48 hours after that. NO Tracking Number....She posts a reply on paypal claim and STILL NO TRACKING NUMBER. If shes going to put that on her auctions then damnit I want her to honor what she puts.

Ps...whats your ebay ID? Id like to avoid people like you and her that think its not necessary to respect the customer.



1st off he had contact within the 10 days. He/she said that the tracking number was sent via their email. Second, I don't wait a month to send, usually no more than 3-5 days depending on my load at the time. Based on eBay policy you have 30 days. If this would have been escalated through eBay then it would have been tough sh^t until the 30 days is up. Communicating is the seller's responsibility, but its not their responsibility to have a tracking number readily available for their customer. 5 business days is also not ample wait time to receive your product. If you need something sooner buy it at a store.

BTW, shoot me a PM and I'll give you my eBay ID because you are one of those that jump the gun as well looks like when they don't get their toy after 2 or 3 days.:rolleyes:

[RzeznikK]

Oh also, its been 24 hours since she supposedly "shipped another item" and she states I should have the tracking number provided by ebay that night (last night). Nope no tracking number. IF she had the tracking number would it not just make sense to email me of post it on the paypal claim and everything would be alright? No my guess is she doesnt have a tracking number. Another guess is she just shipped the package yesterday....I dunno. Either way Im pissed.

[magman3]

See you misread my original post. Im not complaining I havent recieved my item. Although I should have it already considering I bought another item that shipped from CA on the 7th and recieved it today...BUT thats besides the point. Im freaking out because she hasnt provided me with the tracking number, which if you would have read the auction STATES I get the tracking number 48hours after the I paid for the item. Well I gave her the holiday, the weekend AND the 48 hours after that. NO Tracking Number....She posts a reply on paypal claim and STILL NO TRACKING NUMBER. If shes going to put that on her auctions then damnit I want her to honor what she puts.

Ps...whats your ebay ID? Id like to avoid people like you and her that think its not necessary to respect the customer.

You are putting words in my mouth that I didn't say. I didn't say it was not necessary to respect the customer. I put in every one of my auctions that I use a DC# when shipping the item. I have never once had to send someone there tracking number because if you use paypal shipping, you don't have to...paypal sends the email for you. I'm sure the seller assumed the same thing. My response would have been same as theirs...you should have received a confirmation through email with the DC#. If the item did not show up after a considerable amount of time, then I could understand you getting bent out of shape, but really you gave it less then a week. If an auction ends on a weekend day, you need to give the seller at least 2-3 days to ship then depending on how far the package needs to travel, time for that. Now if after 2 weeks of going through this with no avail, then I would escalate this, but not after a week. I just think you jumped the gun. We are only seeing this from your point of view and I'm just giving you my input. Like it or not, I could care less.

[RzeznikK]

Come Friday it will have been 2 weeks. Jumping the gun or not, I think I made the right decision considering the fact they cant come up with a tracking number. Like I said previously I wasnt freaking out about not having the item in hand. I was more freaking out that I have not recieved the tracking number. For whatever reason. I still havent gotten one. So saying that paypal or ebay should have provided me with a tracking number is a cop out. Ive recieved similar emails from multiple transaction through paypal and ebay regarding tracking and confirmation emails. Saying that this email must have been filtered is BS. The girls lying out her teeth imo.



You are putting words in my mouth that I didn't say. I didn't say it was not necessary to respect the customer. I put in every one of my auctions that I use a DC# when shipping the item. I have never once had to send someone there tracking number because if you use paypal shipping, you don't have to...paypal sends the email for you. I'm sure the seller assumed the same thing. My response would have been same as theirs...you should have received a confirmation through email with the DC#. If the item did not show up after a considerable amount of time, then I could understand you getting bent out of shape, but really you gave it less then a week. If an auction ends on a weekend day, you need to give the seller at least 2-3 days to ship then depending on how far the package needs to travel, time for that. Now if after 2 weeks of going through this with no avail, then I would escalate this, but not after a week. I just think you jumped the gun. We are only seeing this from your point of view and I'm just giving you my input. Like it or not, I could care less.

[Kabong30]

1st off he had contact within the 10 days. He/she said that the tracking number was sent via their email. Second, I don't wait a month to send, usually no more than 3-5 days depending on my load at the time. Based on eBay policy you have 30 days. If this would have been escalated through eBay then it would have been tough sh^t until the 30 days is up. Communicating is the seller's responsibility, but its not their responsibility to have a tracking number readily available for their customer. 5 business days is also not ample wait time to receive your product. If you need something sooner buy it at a store.

BTW, shoot me a PM and I'll give you my eBay ID because you are one of those that jump the gun as well looks like when they don't get their toy after 2 or 3 days.:rolleyes:

Hey, don't worry you're not gonna be doing any business with me I guarantee it. Your attitude sucks.

[magman3]

Hey, don't worry you're not gonna be doing any business with me I guarantee it. Your attitude sucks.

:(

Why because I tell the truth of the matter? Grow up:rolleyes:

[Joerhyno]

I agree with magman, almost word for word.. so no need to post anything else, just reread his posts.

[Kabong30]

:(

Why because I tell the truth of the matter? Grow up:rolleyes:

Sure if the truth is that you don't give a **** about your customer's perception of how you do business. I understand. Maybe I'm not the one who needs to grow up. If you make a commitment to provide a service, product, or in this case information about a purchased product, and you place a time constraint on yourself then you follow through, period. It's not tough to figure out, man.

[Kabong30]

Here Magman this ought to be right up your alley: http://demotivators.com/ap24x30prin.html

[magman3]

Sure if the truth is that you don't give a **** about your customer's perception of how you do business. I understand. Maybe I'm not the one who needs to grow up. If you make a commitment to provide a service, product, or in this case information about a purchased product, and you place a time restraint on yourself then you follow through, period. It's not tough to figure out, man.

You guys are so one sided on things that its SICK!!!! You guys don't get it!!!! Its doesn't mean SH^T what you put in your listings. I've never once said the seller was ok or right in their doings. I'll say this one more time since you must have trouble understanding people. Policies are set in place for the buyer and for the seller. Filing a Paypal claim after one week is absurd!!!!!! Plain and simple!!!! If I were the seller I would leave negative feedback and take the chances of getting the same...oh wait, because of the complaints from people like you, we as sellers can't leave negative feedback. This is the reason I try every alternative to sell other than eBay.

[magman3]

Here Magman this ought to be right up your alley: http://demotivators.com/ap24x30prin.html

http://tbn0.google.com/images?q=tbn:cIkh4KsbozxYTM:http://www.nickycakes.com/wp-content/uploads/2008/03/crybaby.png


You should really learn to read...lol.

[Kabong30]

You guys are so one sided on things that its SICK!!!! You guys don't get it!!!! Its doesn't mean SH^T what you put in your listings. I've never once said the seller was ok or right in their doings. I'll say this one more time since you must have trouble understanding people. Policies are set in place for the buyer and for the seller. Filing a Paypal claim after one week is absurd!!!!!! Plain and simple!!!! If I were the seller I would leave negative feedback and take the chances of getting the same...oh wait, because of the complaints from people like you, we as sellers can't leave negative feedback. This is the reason I try every alternative to sell other than eBay.

Dude, you seriously do not get it. I'm not for seeing sellers get hosed, but it DOES mean something when you put it in your listing. Just because you have conditional integrity and don't want to honor what you place in your listing doesn't mean that your customers should put up with it. The guy waited a reasonable amount of time for one of the conditions of the sale to be met. That condition was not met and therefore he has every right to seek whatever means of resolution he chooses. GOD! It's like you people don't even watch the People's Court or anything! And as far as sellers feedback, I understand you're all butt-hurt about that, but can Chili's leave me bad feedback because I didn't tip enough? You are running a business, fool! Twist it, turn it, do whatever you like, you are provided money and the onus falls on you to meet the terms set forth in your auction. There's no room for, "err, uh, maybe my BlackBerry ate it." If that's the case then you jump through your ass to get that M-Fing tracking number to your customer, PERIOD!

Like I said, don't even sweat it, I won't be doing business with you.

[Kabong30]

http://tbn0.google.com/images?q=tbn:cIkh4KsbozxYTM:http://www.nickycakes.com/wp-content/uploads/2008/03/crybaby.png


You should really learn to read...lol.

Oh I read just fine, friend.

[SerpentSatellite]

Most people on eBay aren't "doing business"... they're selling crap they found around the house and don't want anymore, or what they scalped out of Target at 8:01 am.

[Kabong30]

Most people on eBay aren't "doing business"... they're selling crap they found around the house and don't want anymore, or what they scalped out of Target at 8:01 am.

Money for Products = business. I know what you're saying, though and it makes me sad. I'm not saying that every eBay seller needs to set up a corporation, I'm just saying do what you say you'll do and be honest, if you can't see your way clear to do that, then I don't want to buy the contents of your garage. :)

[Masked Moron]

You guys are so one sided on things that its SICK!!!! You guys don't get it!!!! Its doesn't mean SH^T what you put in your listings. I've never once said the seller was ok or right in their doings. I'll say this one more time since you must have trouble understanding people. Policies are set in place for the buyer and for the seller. Filing a Paypal claim after one week is absurd!!!!!! Plain and simple!!!! If I were the seller I would leave negative feedback and take the chances of getting the same...oh wait, because of the complaints from people like you, we as sellers can't leave negative feedback. This is the reason I try every alternative to sell other than eBay.

Well if "Its doesn't mean SH^T what you put in your listings" is true, then does that mean it's ok to list an "MOMC 1977 Kenner Alien", then ship out a 2008 Neca alien?

No ?
why not?

Because that's not what the person is bidding on, right?

In the case of this thread, the auction states that they get a tracking # in 48 hours... to me, that makes the tracking number part of what you're bidding on, and is no different than if you bid on a pair of item in a single auction.

If you win an auction, and don't receive the item as described, or only half of the items listed, do you think you're allowed to file a paypal claim? (I'll assume you say "yes" here, since that's just common sense....) then why can't you file a claim when you fail to receive the first part of what you purchased ( the tracking number) ?

[magman3]

Well if "Its doesn't mean SH^T what you put in your listings" is true, then does that mean it's ok to list an "MOMC 1977 Kenner Alien", then ship out a 2008 Neca alien?

No ?
why not?

Because that's not what the person is bidding on, right?

In the case of this thread, the auction states that they get a tracking # in 48 hours... to me, that makes the tracking number part of what you're bidding on, and is no different than if you bid on a pair of item in a single auction.

If you win an auction, and don't receive the item as described, or only half of the items listed, do you think you're allowed to file a paypal claim? (I'll assume you say "yes" here, since that's just common sense....) then why can't you file a claim when you fail to receive the first part of what you purchased ( the tracking number) ?

You guys are funny...lol:D

Terms on shipping and payment mean nothing in your listing. Sorry, should have made that more clear. I forget who I'm talking to sometime:p

[Kabong30]

You guys are funny...lol:D

Terms on shipping and payment mean nothing in your listing. Sorry, should have made that more clear. I forget who I'm talking to sometime:p

Yeah, stupid fools we are to expect you to do what you say you will.

[magman3]

Yeah, stupid fools we are to expect you to do what you say you will.

Yep:D

[Masked Moron]

You guys are funny...lol:D

Terms on shipping and payment mean nothing in your listing. Sorry, should have made that more clear. I forget who I'm talking to sometime:p

So... you DO think it's ok to list a 1977 kenner alien and ship a 2008 neca alien ? :confused:

"Terms on shipping and payment mean nothing in your listing"... so you're saying it's ok to lie in the description......

Please... give us your ebay name so we can avoid you at all costs.

[magman3]

So... you DO think it's ok to list a 1977 kenner alien and ship a 2008 neca alien ? :confused:

"Terms on shipping and payment mean nothing in your listing"... so you're saying it's ok to lie in the description......

Please... give us your ebay name so we can avoid you at all costs.

You guys are blowing this completely out of proportion. I do not believe it is right to be deceitful in your listings. I've had over 300 transactions on eBay with 100% positive feedback. Let me say this ONE more time since you don't read through my other threads. Every business has a policy, correct? OK, with eBay, it doesn't matter what you put as far as terms of payment within a "X" amount of days or this case, a tracking number in "X" amount of days. The policy states the seller has 30 days to send the product to the customer. Case and Point!

Now, the seller put their foot in their mouth because they offered to their "customer" a tracking within 48 hours. Now what I said in one of my first posts is that the buyer should have waited more than 5 business days before escalating this to paypal claims. Never did I say anything about I condoned the business practice that the seller has in this case. If you guys see me as a badguy, then fine with me. IF ANYONE WANTS MY EBAY USER ID, PLEASE, LET ME KNOW THROUGH PM, I'LL BE GLAD TO GIVE IT TO YOU. I think if you have dealt with me or know my rep on other boards, then you'll know that I don't condone to this sort of practice.

[RzeznikK]

So... you DO think it's ok to list a 1977 kenner alien and ship a 2008 neca alien ? :confused:

"Terms on shipping and payment mean nothing in your listing"... so you're saying it's ok to lie in the description......

Please... give us your ebay name so we can avoid you at all costs.

Indeed.

[magman3]

So... you DO think it's ok to list a 1977 kenner alien and ship a 2008 neca alien ? :confused:

"Terms on shipping and payment mean nothing in your listing"... so you're saying it's ok to lie in the description......

Please... give us your ebay name so we can avoid you at all costs.

And no I don't believe its ok to list one item and ship another. Come on now, thats just plain stupid:rolleyes: IN FACT, I can't stand when someone keyword spams in order to get more hits on their auctions.

[F0RSAK3N]

Her feedback of 91.7% and people not getting their items from her would have been an automatic "do not bid on any of her items" for me.

Me too. That seller and all of her apologists are "must avoids" for me. Thanks for outing yourselves.

[Masked Moron]

You guys are blowing this completely out of proportion. I do not believe it is right to be deceitful in your listings. I've had over 300 transactions on eBay with 100% positive feedback. Let me say this ONE more time since you don't read through my other threads. Every business has a policy, correct? OK, with eBay, it doesn't matter what you put as far as terms of payment within a "X" amount of days or this case, a tracking number in "X" amount of days. The policy states the seller has 30 days to send the product to the customer. Case and Point!
.

Sure, ebay policy may allow 30 days..... but wouldn't listing a 48 hour confirmation number be PART OF WHAT THE BUYER IS PAYING FOR ?


And no I don't believe its ok to list one item and ship another. Come on now, thats just plain stupid:rolleyes: .

You mean like someone LISTED that they'd give a CONFIRMATION NUMBER, but instead delivered NO CONFIRMATION NUMBER ?

[Masked Moron]

Now, the seller put their foot in their mouth because they offered to their "customer" a tracking within 48 hours. Now what I said in one of my first posts is that the buyer should have waited more than 5 business days before escalating this to paypal claims.

If you won an auction that was actually 2 pre-orders, and they stated that they'd send them to you as they got them ( so you would receive one before the other) and you were told what day you'd receive them on... and there were no production delays, the seller had them in hand on the day they were suposed to... but you never received your first item... would you wait and see if you got hosed on the second item also, or would you file due to the lack of getting the first item ?

in this case, the tracking number IS the first item.

[RzeznikK]

48 Hours = 2 DAYS. 5 Days = 120 Hours.

also want to add I didnt file the claim 5 days after auction end. I filed it on Monday (or Tuesday) Either way it shouldnt matter I still havent recieved my tracking number.

[ogrjmj]

91% feedback....nuff said.

[magman3]

If you won an auction that was actually 2 pre-orders, and they stated that they'd send them to you as they got them ( so you would receive one before the other) and you were told what day you'd receive them on... and there were no production delays, the seller had them in hand on the day they were suposed to... but you never received your first item... would you wait and see if you got hosed on the second item also, or would you file due to the lack of getting the first item ?

in this case, the tracking number IS the first item.

48 Hours = 2 DAYS. 5 Days = 120 Hours.

also want to add I didnt file the claim 5 days after auction end. I filed it on Monday (or Tuesday) Either way it shouldnt matter I still havent recieved my tracking number.

Thats fine guys. You all are right, I'm wrong. Next time I'll just keep my mouth shut and not speak about things I think are wrong, since in reality, this is just a chat forum and does it really matter in the long run? Nope! I wasn't trying to get in a debate match or make any enemies here, just don't think it was worth escalating that soon, thats all. Then everyone decided to twist and turn my words around, which is fine because sometimes I don't make myself clear. Like I said, I hold no grudges or hard feelings about this, and really guys, if you want my eBay ID, please, shoot me a PM. I'll be glad to give it to you.

[Joerhyno]

wasn't the whole point of the thread was you asking if you were overreacting? What title it that way and act like you're asking for advice, if you're just gonna stomp all over the people that don't agree with you.. next time, just state it as an ebay rant.. and I'll be sure to steer clear ;)

[RzeznikK]

wasn't the whole point of the thread was you asking if you were overreacting? What title it that way and act like you're asking for advice, if you're just gonna stomp all over the people that don't agree with you.. next time, just state it as an ebay rant.. and I'll be sure to steer clear ;)



I was asking for advice. On Monday when I posted the thread. Its now Weds. Im not stomping on anyone. Just defending my side.

[RzeznikK]

Update:

FINALLY got a tracking number from her. Checked and it must bem legit because it left St Paul this morning. I live in SE MN....SO she mustve had the tracking number the whole time but Im still pissed that she couldnt have just given it to me in the very first place and none of this would have happened.

[SerpentSatellite]

I totally agree you should have had the tracking number before now.

I also think they should never have put that in the auction, and when I see people do that, I am likely to believe they are just trying to win your confidence by saying so... I've never gotten a tracking number from anyone, honestly - esp when they said I would. At least, not a tracking number that worked when I entered it!

Now, if you were freaking out about not having the item arrive 5 days after paying, with a weekend holiday in there... that would be overreacting ;)

I'm not saying that because people don't = a "business" doesn't mean you shouldn't expect shipment within a decent time frame, and accuracy of item description... but I'm saying I feel the need to cut people some slack when I know it's possibly a mom with kids sending the item to me in between going to work and picking the tots up from daycare and not, say, the ToysRUs online store where a guy is paid to read a computer screen and plop things in a box. :)

[Kabong30]

I'm not saying that because people don't = a "business" doesn't mean you shouldn't expect shipment within a decent time frame, and accuracy of item description... but I'm saying I feel the need to cut people some slack when I know it's possibly a mom with kids sending the item to me in between going to work and picking the tots up from daycare and not, say, the ToysRUs online store where a guy is paid to read a computer screen and plop things in a box. :)

Slack is fine, but the mom got paid to plop an item in a box too.

[RzeznikK]

NOW the package was delivered....TO THE WRONG ADDRESS. Checked the tracking number this morning and it says it was delivered yesterday at 10:11am. Um nope no package for me...So now Ive emailed her to find out if she sent it to the right address or if I have to turn and blame the Post Office now....

I live in a townhome complex with outside mail/parcel boxs where the Post Man would put a key in our mail box if we have a package. My guess is he put the key in the wrong mail box? Or what I dont know. This has been a terrible headache. GAH!

[Kabong30]

NOW the package was delivered....TO THE WRONG ADDRESS. Checked the tracking number this morning and it says it was delivered yesterday at 10:11am. Um nope no package for me...So now Ive emailed her to find out if she sent it to the right address or if I have to turn and blame the Post Office now....

I live in a townhome complex with outside mail/parcel boxs where the Post Man would put a key in our mail box if we have a package. My guess is he put the key in the wrong mail box? Or what I dont know. This has been a terrible headache. GAH!

Holy ****! This just gets better and better!

[RzeznikK]

Holy ****! This just gets better and better!


Yeah tell me about it....Ive called the Post Office and they are aware of it now. Im just hoping that she just sent it to the wrong address and I could go to the address myself and pick it up. If its the Post mans fault who knows where it could have ended up. :mad:

[Masked Moron]

Yeah tell me about it....Ive called the Post Office and they are aware of it now. Im just hoping that she just sent it to the wrong address and I could go to the address myself and pick it up. If its the Post mans fault who knows where it could have ended up. :mad:

Ouch.

Especially since she now has delivery confirmation, there's no chance of a paypal dispute.

[Kabong30]

Ouch.

Especially since she now has delivery confirmation, there's no chance of a paypal dispute.

Yeah! That doesn't sound fishy at all, does it?

[Masked Moron]

Yeah! That doesn't sound fishy at all, does it?

Not in the least.. this seller sounds like an upstanding citizen... :rolleyes:

[RzeznikK]

Yeah I cant dispute it now. BUT at least she came through with shipping the item. Now its just a matter of who to blame. Her or the Post Man.

Im guessing her, just because Ive had ALOT of packages delivered and my Post Man has never messed up before...=/

[Masked Moron]

Yeah I cant dispute it now. BUT at least she came through with shipping the item. Now its just a matter of who to blame. Her or the Post Man.

Im guessing her, just because Ive had ALOT of packages delivered and my Post Man has never messed up before...=/


I'd see if there's anyone with a mixed up version of your adress, and call them...

If you're "12 Green street", try "21 green street".

[SerpentSatellite]

Slack is fine, but the mom got paid to plop an item in a box too.

Yes she did - and by "slack" I mean I wouldn't expect that same mom to drop everything and run that box to the nearest PO the evening after, or even the day after, she received payment. Which is something I have people expecting all the time. I mean, for real, if I get your payment in the 3pm mail on Friday, your item is going out on Monday after work.
I usually schedule my auction endings convieniently for myself, but no one really pays on time anymore :p
Amazon and all the other big-dog online sites have 1-3 day "processing time" typically before the item gets shipped, and some are even worse than that! But we expect so much more from eBay, and I guess I'm confused as to why.

[SerpentSatellite]

Yeah I cant dispute it now. BUT at least she came through with shipping the item. Now its just a matter of who to blame. Her or the Post Man.

Im guessing her, just because Ive had ALOT of packages delivered and my Post Man has never messed up before...=/

What are the chances she gave you delivery confirmation for someone else's package?
How much of your address/location are listed in the tracking?
Could she, say, have sent a letter to her mom and given you that number? ;)

[Masked Moron]

Amazon and all the other big-dog online sites have 1-3 day "processing time" typically before the item gets shipped, and some are even worse than that! But we expect so much more from eBay, and I guess I'm confused as to why.

I figure since stores like Amazon have so many orders per day, it takes time to get to them all ( even though I usually receive my amazon stuff within 2 or 3 days of the order...), but an ebayer likely doesn't have 5,000 + auctions ending all on the same day.

They started the auction, they know when it ends, they should be prepared to ship it out ASAP.

[RzeznikK]

What are the chances she gave you delivery confirmation for someone else's package?
How much of your address/location are listed in the tracking?
Could she, say, have sent a letter to her mom and given you that number? ;)


Because it says it was delivered to The City, State and Zip Code.

[RzeznikK]

Yeah after I get ahold of my post man Im going to ask him if he delivered it yesterday. He would have had to put thekey in someones mail box. Once I find out which one Ill go knocking on the door. But my last part of my address is the same as all these other townhomes here. So the only thing different is the number. So theres a good chance it got plopped in a different box...


I'd see if there's anyone with a mixed up version of your adress, and call them...

If you're "12 Green street", try "21 green street".

[Kabong30]

Yes she did - and by "slack" I mean I wouldn't expect that same mom to drop everything and run that box to the nearest PO the evening after, or even the day after, she received payment. Which is something I have people expecting all the time. I mean, for real, if I get your payment in the 3pm mail on Friday, your item is going out on Monday after work.
I usually schedule my auction endings convieniently for myself, but no one really pays on time anymore :p
Amazon and all the other big-dog online sites have 1-3 day "processing time" typically before the item gets shipped, and some are even worse than that! But we expect so much more from eBay, and I guess I'm confused as to why.

Mostly because the seller promised it.

[RzeznikK]

So the Post Man isnt the same guy as yesterday but hes going to check and find out who it was and they are going to get back to me.

Meanwhile Ive posted up a note and taped it to each mail box thing saying

"To Whomever it may concern-
If you had recieved a package on 7-17-2008 by mistake,
please bring it to *my address here*

-Thank You!"

Now I guess I just have to wait and hope on a persons good nature....=/

[RzeznikK]

Bump for more inquiries...

[Masked Moron]

So the Post Man isnt the same guy as yesterday but hes going to check and find out who it was and they are going to get back to me.

Meanwhile Ive posted up a note and taped it to each mail box thing saying

"To Whomever it may concern-
If you had recieved a package on 7-17-2008 by mistake,
please bring it to *my address here*

-Thank You!"

Now I guess I just have to wait and hope on a persons good nature....=/

Good luck.

[RzeznikK]

Thanks. =/

[SerpentSatellite]

I figure since stores like Amazon have so many orders per day, it takes time to get to them all ( even though I usually receive my amazon stuff within 2 or 3 days of the order...), but an ebayer likely doesn't have 5,000 + auctions ending all on the same day.

They started the auction, they know when it ends, they should be prepared to ship it out ASAP.

Right, but again - Amazon PAYS people to sit and fill orders all day long.
Target.com alone has an entire building and staff that JUST takes orders and fills them, assembly line style, as a full time job.

I always try and schedule my auctions to end at times that are good for me, and wish others did the same, but no one ever pays me on time. Must be a payday thing, but I always seem to get ALL my payments at 3pm on Friday... that's just not enough time to get to the Post Office - and why I would never say I could do anything in 48 hours in my auction ;)

[SerpentSatellite]

Mostly because the seller promised it.

I don't disagree with you in this case at all. I think the seller listed that bit about tracking numbers simply to foster a false sense of trust in her buyers and should be held accountable - unfortunately, that tracking number can be a double edged sword because now the poor buyer has to deal with the PO instead of Paypal and the seller.

To the seller: I asked about the fake tracking number as someone did that to me once, and I thought you might have mentioned living in the same state as the seller.

[Masked Moron]

Right, but again - Amazon PAYS people to sit and fill orders all day long.

Far as I'm concerned, it doesn't matter... you're sending money for a product from someone who advertised it. Sher had to have known that eventually someone whould buy what she was selling and then she'd have to ship it.

and why I would never say I could do anything in 48 hours in my auction ;)

And that makes you smarter than the seller he bought from ;)

[RzeznikK]

So I got a response from the seller and she indeed in fact shipped it to the WRONG address. Good news, is the address is just a couple houses down from me. Now, heres hoping they didnt A. Throw it away. And B. Are honest and give it back.

[Masked Moron]

So I got a response from the seller and she indeed in fact shipped it to the WRONG address. Good news, is the address is just a couple houses down from me. Now, heres hoping they didnt A. Throw it away. And B. Are honest and give it back.


Just keep the message where she admits fault... if you don't get your parcel, it SHOULD be enough to get your money back.

[RzeznikK]

She states that she sent it to the address that paypal provided. Then lists the wrong address.


Just keep the message where she admits fault... if you don't get your parcel, it SHOULD be enough to get your money back.

[RzeznikK]

Now this was her response when I sent the correct address to her:

Uhoh. I apologize. Were you able to get it from them?

In which I replied that I have not. And that the people at that address havent been home yet...

SO what if they DONT have it? If shes lying about the address she shipped it too or if they lie about having or had it? Then what? Is she ultimately held responsible? She claims she has multiple of the same item? Should I ask her to send me another one if they dont have it? I dont know what to do.

[Masked Moron]

Now this was her response when I sent the correct address to her:



In which I replied that I have not. And that the people at that address havent been home yet...

SO what if they DONT have it? If shes lying about the address she shipped it too or if they lie about having or had it? Then what? Is she ultimately held responsible? She claims she has multiple of the same item? Should I ask her to send me another one if they dont have it? I dont know what to do.

If you can double check you have the correct adress in your paypal info WITHOUT logging in to some kind of editing page, Paypal should be able to see thart it was entirely her fault ( if you log in to edit it, they can claim you changed it after the fact)

Assuming your adress is scorrect in the paypal info, yes, I'd say she is ultimately responsible for sending something to the wrong adress.

It's basically up to her if she wants to send you a new one or refund your money.

[RzeznikK]

Well I know for a fact its the right address since I buy stuff all the tiem online and use paypal and everything has always been delivered to teh right address. So I know its her fault.



If you can double check you have the correct adress in your paypal info WITHOUT logging in to some kind of editing page, Paypal should be able to see thart it was entirely her fault ( if you log in to edit it, they can claim you changed it after the fact)

Assuming your adress is scorrect in the paypal info, yes, I'd say she is ultimately responsible for sending something to the wrong adress.

It's basically up to her if she wants to send you a new one or refund your money.

[Mongerty]

If they are a few houses down, then they will probably give it to you. That is, if the seller is not lying.

[RzeznikK]

Update:

I couldnt get ahold of the people living at that address so I went to talk with the landlord. She tells me that they just moved out last weekend due to them being EVICTED. And she said they must have taken it with them. SO I ask if they left a forwarding address and she said they did not. SO I have absolutely NO WAY of recieving my item....

BUT I spoke with the seller and she is going to give me a refund at least. So Im at least getting my money back.

What a pain in the ass this has all been.

[Emperor of Outworld]

I really cannot stand Ebay. Paypal rips me off all the time when it is the buyers fault, and sometimes they never listen to my claims and some people on ebay can be absolute jerks.

[norlkrivc]

good for you, i have been waited for 23 days now and seller never reply me after payment sent... ha,ha...

[shoggoth666]

I had to have my mailman track down items that dc numbers showed delivered but I didn't have, he just dropped em at the wrong house.

The worst example was he misdelivered a freakin koto masterchief statue that was numbered insured, the wrong guy actually signed for the feakin thing! Lucky for me the guy was hoest and gave it to me.

I alays send out tracking info 2 business days max after shipping, keeps customers happy.

[Masked Moron]

BUT I spoke with the seller and she is going to give me a refund at least. So Im at least getting my money back.

What a pain in the ass this has all been.

At least you didn't get shafted.